Your property

"I am delighted with the level of bookings we've received, even in the first
year we're really busy. Renting through cottages4you has proven a sound business
decision and the staff have always been professional and extremely helpful"
Simon, Rustic and Howe Cottages, Lake District, (Property references 25564 and 25344)

At The Hoseasons Group we're very careful to choose properties we know offer the perfect mix of comfort and facilities, great location and competitive pricing. The fact that we're selective means those properties registered with us are more likely to prove popular with holidaymakers and profitable for their owners.
Ongoing market analysis and almost 30 years' experience has given us a superb understanding of what holidaymakers really want, and that's helped us to build up a huge portfolio of irresistible and varied properties that tick all the right boxes. Sometimes we restrict our recruitment to certain locations or property types, but this is always in response to new patterns of booking or
changes in demand.
First impressions
Customer feedback shows it's important to create a welcoming atmosphere at your property - this helps set the tone for the rest of a group's stay and leaves a positive and lasting impression that encourages repeat bookings. Your property's décor and furnishings should complement its period and character. Clear directions, a tidy house and spotless kitchens and bathrooms are all musts. Beds should already be made up and indoor temperatures appropriate for the season, and it's a nice touch to personally greet your guests if possible, and to leave a modest welcome pack, tea tray or a bottle of wine.

Facilities
It's true that we set high standards for the accommodation we market, but that's because our experience confirms that consistently maintaining these standards is what makes our properties so popular. Customer and owner feedback shows that things like car parking, tidy gardens and good garden furniture are important to holidaymakers, while providing linen and towels is an essential, especially for overseas visitors. These are the details that make all the difference to customers' holiday experiences, and they're the details our owners take pride in getting right. Over the years we've built up a useful property
specification for owners to work from, and our Regional Manager will be happy to talk to you about the facilities and equipment you should provide.

Complexes
As well as individual cottage holidays, another of our specialities is marketing small, select collections of properties. Our level of expertise is unique when it comes to these complexes, most of which come with additional amenities like swimming pools or all-weather leisure facilities. These holidays offer a different experience to the traditional cottage, but what they do share is the same commitment to quality and variety - a fact that's helped make us market leaders in this area. Our Regional Managers can give you more detailed information and practical advice about these complexes.

We've been with Welcome for almost 10 years and have never looked back. They
provide us with so many customers we secured 50 weeks last year and our second
let secured 43 weeks. They've been so successful we've converted our third
property for letting."
Alan and Nicky Hughes, Malvern, Worcestershire (Property Ref. W7164)

Cleaning and Gardening
One of the reasons for our continuing popularity among holidaymakers - and the continuing success of our business - is that we've stuck to what we do best: property marketing. Property management isn't something we undertake, so it's important that you appoint a reputable agent if you can't look after your property and its visitors yourself. Our Regional Manager will give you advice about this, and can help point you in the direction of independent property management services where they're available.
The best prices
Along with quality, value for money is a huge factor in the popularity of our holidays, and it's one of the reasons many customers book with us year after year. We think that rental charges should always fairly reflect the quality of the property that's provided, but we're also determined to use our experience to optimise financial returns for our owners. On your behalf, our pricing specialists will carefully calculate the charges most likely to maximise your rental income, taking a strategic, year-round approach that allows for seasonal peaks and troughs.
Straightforward terms
Honesty is always the policy as far as we're concerned, and this extends to our relationships with customers and owners alike. We'll keep things simple and transparent in all our dealings with you, providing clear and reliable information on everything from the prices we plan to charge for your property through to the flat commission rate we'll deduct from the weeks we sell. High levels of owner satisfaction prove that our partnerships work, and we'll stake our reputation on the fact that no other
company matches our service's overall value.
Cancellation protection
There's no escaping the fact that cancellations are an inevitable risk in the holiday industry, but registering your property with us means cancellations and loss of income needn't be a worry. If cancellations do happen, we'll let you and your caretaker know in writing, or by telephone if there's less than seven days' notice.
Extra charges
No one likes charges they weren't expecting or hadn't budgeted for, and customer research shows that holidaymakers find them off-putting and a reason to look for alternative properties. Our Regional Managers are happy to look at your pricing and recommend adjustments that allow you to provide an all-inclusive price which takes your expenses into consideration, but
which also stays attractive to potential bookers.

"We decided to work with English Country Cottages as our research showed that
the service and support they offered was far superior to any other company.
In just three years we have grown to 38 beds across six locations with help from
our excellent Regional Manager and the owner services team at head office."
Maureen and Trevor Ledger, Druridge Bay, Northumberland (Property Refs. MOL, MOE, MQF, MQK & MOE)

Your prices and income
Careful pricing is critical if we're to give our owners a fair deal and our holidaymakers competitive value for money. Our pricing categories are calculated with a property's size, capacity, facilities, location and overall standards in mind. Of course, one of your most pressing questions is likely to be 'what can I earn?'. You'll gain an insight into different properties and their pricing from our brochures, websites or Price Group Schedules, however only a free visit from our Regional Manager will give you a truly accurate forecast of the rental income you can expect.
Sounds good, so what's the next step?
Letting your property is a big decision, and we want you to choose the right agency and the best kind of contract to suit your circumstances, lifestyle and expectations. If you haven't already arranged for a Regional Manager to visit you at your property, one of our Property Recruitment team will call you soon to fix a date and time that suits you. During the visit you'll have the opportunity to ask any questions you like about our business, our reputation, the way we do things and the practicalities and advantages of letting with us. Our Regional Manager will also talk to you frankly about your property's suitability for letting, and they'll let you know about any changes they think might be necessary. Rest assured, this visit is entirely free of charge and comes with no obligation to take things further if you decide The Hoseasons Group isn't right for you.
If you miss our call, please feel free to contact us on 0845 268 8619 or reach us by email at: propertyrecruitment@thehoseasonsgroup.com.

In the meantime, if you've got questions about anything we've covered in this brochure, or about subjects not covered here, please feel free to call for an informal chat with one of our UK-based Property Recruitment team members.

For now, thanks for taking the time to read through this brochure, and we look forward to welcoming you into an enjoyable and profitable partnership with the UK's leading holiday property letting team.